Writing a customer service representative resume

Everything below is counted from 4,348 live customer service representative postings, taken from employers’ own career pages rather than a job board. Nothing here is advice about what usually works. It is what these specific postings say.

Open roles: 4,348
Employers: 385
Remote: 4%
Typical pay: $31k–42k
Verified live (7d): 3,301

What they ask for

Counted across 342 of the most recent 1,500 postings, the ones that named a skill we recognise. A share is of those, not of every posting.

Microsoft Excel41%
Customer Relationship Management35%
Enterprise Resource Planning25%
Microsoft Outlook21%
SAP20%
Microsoft Word7%
Microsoft PowerPoint6%
LinkedIn4%
Front Desk4%
HIPAA4%
GDPR3%
WhatsApp3%
Microsoft Office Outlook2%
Microsoft SharePoint2%

This is a floor, not a ceiling: the reader behind it only counts terms it recognises, so a skill missing here means it was not matched, not that nobody wants it. Put what you actually have on the page.

Who is hiring right now

Public Storage1,458
U-Haul Co. of Texas326
Domino's324
PLS195
CK Circle K Stores Inc.171
SBM Management Services, LP148
Farm Boy Inc.114
RCM Holdco Inc.61
Destination Pet LLC55
Sutherland44
Dave & Buster's Management Corporation, Inc.42
Tower Loan of Mississippi, LLC35

Looking for the openings rather than the resume? Browse live customer service representative roles.